• Highlights

Highlights
  • Please be reminded that effective 1st January 2016, Bank Negara Malaysia (BNM) requires all banks to by default, block any cardholder from making any Card-Not-Present (CNP) debit card transactions, UNLESS the cardholder has expressly activated / opted-in to conduct such transactions. This requirement is to protect debit cardholders and to mitigate the risk of unauthorised transactions.
  • A CNP transaction is a card payment transaction where the cardholder is not physically present at the merchant when the payment is made, and includes online (internet) transactions, mail order and telephone order.
  • If you are currently using / plan to use debit card to pay for your TMLM policies, please ensure the following are performed to ensure uninterrupted coverage under your policies:

  • 1. Contact the bank’s call centre or visit any of its branches.
  • 2. Check with your card issuing banks to confirm if the debit card is allowed for direct debit transactions.
  • 3. Check if any default setting on your debit card and deactivate any restricted settings, if any.
  • 4. Increase the default limit or confirm with the bank on maximum limit imposed to avoid any unsuccessful billing attempts.
  • 5. Inform the bank that you would like to activate / opt-in to perform CNP transactions. Please note that this is a one time activation / opt-in exercise for each card.
  • 6. Ensure there is sufficient fund / limit at all times.

  • Please also note that if you already have an existing auto-debit arrangement using your debit cards, you need NOT send an updated auto-debit form after activating / opting-in for CNP transactions.
Debit Card Transaction (Card Not Present)
  • Our new cashless payment facilities open a new world of convenience to you! Simply complete an authorization form from our head office or any of our branches. It’s that easy!
    Plus you have 5 cashless payment options to choose from. So sign up now – then sit back, relax and enjoy your new-found convenience.
    Count your options:

  • 1. Auto-Debit
    You can authorize us to debit your savings or current account with any of our panel banks such as Bank Simpanan Nasional, Maybank Berhad and Public Bank Berhad.

  • 2. Credit Card Auto-Deduction
    To pay your premiums, just present your valid credit card (Visa or Mastercard) in person at any of our Tokio Marine Life Branches. For repeated payments, just completing the Credit Card Auto-Debit Form to arrange for your Credit Card to be debited automatically whenever your premiums are due.

  • 3. Automated Teller Machine
    The nationwide Maybank Self Service Terminals (SST) is at your convenience.  You only need to complete a Maybank Kawanku ATM Bill Payment Form at our branch for enrollment.

  • 4. Online Payment
    From anywhere in the world, you can effortlessly click and pay online
     » via Maybank2u.com: Registering yourself as a user with Maybank Berhad
     » via RHB.com.my: Registering yourself as a user with RHB Bank

    JomPAY
    New easy payment solution for customer to pay policy premium online via saving/current account or credit card anytime, anywhere.

    3 quick steps to JomPAY
      Step 1: Check for the JomPAY logo and the Biller Code number on your bills
      Step 2: Log on to your preferred banking portal and select on JomPAY option
      Step 3: Enter the Tokio Marine Life Insurance Biller Code followed by your policy number in Ref-1 and NRIC number in Ref-2, follow by the premium amount to proceed with your payment. One policy per each transaction.


  • 5. Biro Angkasa
    If you are an employee of certain Government or Semi-Government bodies and registered corporations, you can apply for your premium (for new proposal application only) to be deducted from your monthly salary. Application for Biro Angkasa Form can be obtained from any of our Tokio Marine Life branches.
Enhanced Payment Options