FREQUENTLY ASKED QUESTIONS

Got Questions about
TMLM Tenang Voucher??

Please refer below for details.

TMLM Tenang Voucher is a voucher redemption promotion which provides RM50 cashback reward for existing Tokio Marine Life Insurance Malaysia customers and RM30 for new to Tokio Marine Life Insurance Malaysia customers. This cashback reward is only applicable upon the purchase of TokioMarine E-ssential Tenang or TokioMarine E-ssential Tenang Plus.

Existing Tokio Marine Life Insurance Malaysia customer who is a Life Assured / Policyholder / Assignee of Tokio Marine Life Insurance Malaysia in force policy(s) prior the redemption of TMLM Tenang Voucher and these customers are eligible to redeem RM50 voucher upon successful registration.

The voucher redemption is available from 1 March 2022 to 30 September 2022 both dates inclusive.

Applicable to all Malaysians aged 18 to 50 years old next birthday.

This voucher is only limited to one National Registration Identity Card (NRIC) per redemption throughout the promotion period.

You will need to register for this redemption by filling up your personal details and proceed to submit. Once you have completed the submission, a unique voucher code will be sent to your registered mobile number and email address via SMS and email.

When you have successfully registered for this TMLM Tenang Voucher, you will receive a unique voucher code. This voucher code is only applicable to you when you apply for TokioMarine E-ssential Tenang or TokioMarine E-ssential Tenang Plus as a Life Assured.
(i)If you pay your premium monthly, your entitled cash back value will be split into 5 times (for TMLM existing customer) or 3 times (for new to TMLM customers) of transaction (i.e. RM 10 each transaction) and credited to Current/Savings Account after 22 days from every successful premium payment.

Example of Monthly Cashback Illustration (for existing TMLM customers):
Monthly premium: RM20


Example of Monthly Cashback Illustration (for new to TMLM customers):
Monthly premium: RM20


(ii)If you pay your premium annually, your entitled cash back value of either RM50 or RM30 will be credited to your Current/Savings Account after 22 days from the day of successful premium payment.

The redeemed voucher will be valid within the promotion period. Any expired voucher will be void automatically and any unutilised voucher value will not be refunded.

No. You may use the voucher according to the validity period.

This cashback will be credited to the registered current/savings account stated in the TM-Tenang policy.

No. You will no longer be entitled for the remaining cashback once the policy is lapsed, surrendered or terminated.